We examined records of minute-by-minute computer activity coupled with information about the location of the activity, online calendar appointments, and e-mail activity. We presen...
James Begole, John C. Tang, Randall B. Smith, Nico...
A coalition is a collaborative pattern in which people must work together to accomplish a task, but where organizational constraints stand in the way of their making use of the co...
Through ethnographic research, we document the rise of personal social networks in the workplace, which we call intensional networks. Paradoxically, we find that the most fundament...
Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz
This paper analyses the collaborative design of a high-technology product, a neuromagnetometer used in the analysis of the activity of the human cortex. The producer, Neuromag Com...
Conventions are necessary to establish in any recurrent cooperative arrangement. In electronic work, they are important so as to regulate the use of shared objects. Based on empir...
Activity theory is based on the concept of tools mediating between subjects and objects. In this theory, an individual's creative interaction with his or her surroundings can ...
Morten Fjeld, Kristina Lauche, Martin Bichsel, Fre...
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles