We analyze collaborative play in an online video game, World of Warcraft, the most popular personal computer game in the United States, with significant markets in Asia and Europe...
Software development tools primarily focus on supporting the technical work. Yet no matter the tools employed, the process followed, or the size of the team, important aspects of ...
Christine A. Halverson, Jason B. Ellis, Catalina D...
Groupware communicates by sending messages across the network, and groupware programmers use a variety of formats for these messages, such as XML, plain text, or serialized object...
Carl Gutwin, Christopher Fedak, Mark Watson, Jeff ...
Visual search is the subject of countless psychology studies in which people search for target items within a scene. The bulk of this literature focuses on the individual with the...
Clifton Forlines, Chia Shen, Daniel Wigdor, Ravin ...
Media sharing over mobile devices is quickly becoming a common practice, used to support a variety of social processes. Most existing systems employ a model of sharing that treats...
Persistence of conversations has been found to be a useful feature in group chat tools. When conversations are stored and made accessible to all members of a group, they can facil...
In the ten years since the distinction between “place” and “space” emerged as a consideration for CSCW researchers and designers, the concepts have proven useful across a ...
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...