We conducted an ethnographic field study examining how a building design team used representational artifacts to coordinate the design of building systems, structure, and architect...
Melanie Tory, Sheryl Staub-French, Barry A. Po, Fu...
People dynamically structure social interactions and activities at various locations in their environments in specialized types of places such as the office, home, coffee shop, mus...
Quentin Jones, Sukeshini A. Grandhi, Samer Karam, ...
This paper discusses how a new technology (designed to help pupils with learning about Shakespeare's Macbeth) is introduced and integrated into existing classroom practices. I...
This study examines visitors' use of two different electronic guidebook prototypes, the second an iteration of the first, that were developed to support social interaction bet...
Margaret H. Szymanski, Paul M. Aoki, Rebecca E. Gr...
There is a growing need for distributed teams to analyze complex and dynamic data streams and make critical decisions under time pressure. Via a case study, we discuss potential g...
Sarah S. Poon, Rollin C. Thomas, Cecilia R. Aragon...
We introduce Imprint, a casual information visualization kiosk that displays data extracted from a printer queue. We designed the system to be open-ended, and to support a workgro...
Assistance – work carried out by one entity in support of another – is a concept of long-standing interest, both as a type of human work common in organizations and as a model...
Thomas Erickson, Catalina M. Danis, Wendy A. Kello...
We analyze online gaming as a site of collaboration in a digital-physical hybrid. We ground our analysis in findings from an ethnographic study of the online game World of Warcraf...
Silvia Lindtner, Bonnie A. Nardi, Yang Wang 0005, ...
In this paper we outline a typology, which will be useful for those engaged in the design and customization of information systems in healthcare. Drawing on ethnographic case stud...