TASE
2010
IEEE
13 years 6 months ago
2010
IEEE
This paper presents a novel multiagent approach to automating taxi dispatch that services current bookings in a distributed fashion. The existing system in use by a taxi operator i...
IADIS
2004
14 years 25 days ago
2004
The Internet/World Wide Web (Web) is an important way for the sharing of business information between retail firms and their customers. Although electronic commerce (e-commerce) h...
IMECS
2007
14 years 26 days ago
2007
—Under electronic commerce, how to raise the consumers’ degree of satisfaction and gain the consumers’ loyalty have become the key factor relating with whether e-commerce ent...
ICSM
1995
IEEE
14 years 3 months ago
1995
IEEE
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
MA
2000
Springer
14 years 3 months ago
2000
Springer
In a de-regulated market the distribution utilities will compete with added value for the customer in addition to the delivery of energy. We describe a system consisting of a colle...
HICSS
2002
IEEE
14 years 4 months ago
2002
IEEE
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
HICSS
2003
IEEE
14 years 4 months ago
2003
IEEE
This research adopts Barua’s [1] three-tier Business Value Complementarity (BVC) model to study the performance of telephone companies (Telcos). Our study integrates constructs ...
HICSS
2008
IEEE
14 years 5 months ago
2008
IEEE
E-commerce has become an important part of business. In South Korea, the market size of online shopping malls was 13,460 billion Korean Won in 2006, and this figure keeps growing....