Electronic Government Research (EGR) has progressed beyond its stages of infancy and has unfolded into a respected domain of multi- and crossdisciplinary study. A sizable and dedic...
About fifteen years of e-government research (EGR) lead to a research field that is looking forward to define an identity as a proper and autonomous scientific discipline. This pap...
Castes, or endogamous kinship relationships, are prevalent in communities across the world and particularly in developing countries. Caste plays a strong role in determining commu...
Abstract. Web 2.0 applications attract more and more people to express their opinions on the Web in various ways. However, the explosively increasing information in social web site...
This paper presents the refinement and validation of a model for Quality of e-Government Services (QeGS). We built upon our previous work where a conceptualized model was identifie...
Harmonizing decentralized development of ICT solutions with centralized strategies, e.g., meant to favor reuse and optimization of resources, is a complex technical and organizatio...
Pavel Shvaiko, Adolfo Villafiorita, Alessandro Zor...
A critical element in the evolution of e-governmental services is the development of sites that better serve the citizens’ needs. To deliver superior service quality, we must fir...