In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...
This paper presents an ethnographic study, conducted to gain an insight of the practices around navigation of firefighters on the first line of intervention. We argue that the com...
Sebastian Denef, Leonardo Ramirez, Tobias Dyrks, G...
In this paper, we describe the design and ethnographic study of a phone developed so as to allow people to glance at each other, rather than simply message or voice call. Glanceph...
Stories help us structure our perception of a complex reality. Stories told in a workplace context also help to preserve knowledge of the organization, which is especially importa...