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MOR
2010
121views more  MOR 2010»
13 years 10 months ago
Customer Abandonment in Many-Server Queues
We study G/G/n + GI queues in which customer patience times are independent, identically distributed following a general distribution. When a customer’s waiting time in queue ex...
J. G. Dai, Shuangchi He
PE
2006
Springer
145views Optimization» more  PE 2006»
13 years 11 months ago
Closed form solutions for mapping general distributions to quasi-minimal PH distributions
Approximating general distributions by phase-type (PH) distributions is a popular technique in stochastic analysis, since the Markovian property of PH distributions often allows a...
Takayuki Osogami, Mor Harchol-Balter