We take the work practices of fire emergency responders as the basis for developing simulations to teach team coordination. We introduce non-mimetic simulation: economic operation...
Zachary O. Toups, Andruid Kerne, William A. Hamilt...
As online communities, such as social network sites, mature, they face challenges in sustaining user engagement. To address this, we designed and deployed a rating system to encou...
Rosta Farzan, Joan Morris DiMicco, Beth Brownholtz
Open content web sites depend on users to produce information of value. Wikipedia is the largest and most well-known such site. Previous work has shown that a small fraction of ed...
Katherine A. Panciera, Aaron Halfaker, Loren G. Te...
Our study on a community of knowledge management (KM) practitioners in the aerospace industry reveals challenges in the dissemination of KM concepts and tools. In this paper, we i...
Hiroko Wilensky, David F. Redmiles, Norman Makoto ...
Previous research has explored how technology can motivate healthy living in social groups such as friends and coworkers. However, little research has focused on the implications ...
As organizations scale up, their collective knowledge increases, and the potential for serendipitous collaboration between members grows dramatically. However, finding people wit...
As a foundation for the design of groupware, we need a new science of group interaction, a systematic description of the processes at the group level of description that may contr...
This paper describes research focused on understanding the role of incomplete structural information about online collective action systems in participation decisions. Specificall...