HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
This paper addresses the benchmarking of mobile networks in terms of QoS, facilitating a service quality comparison of one mobile network with another. A framework for mobile netw...
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
To provide a natural interface to the computer, we present an integrated speech, gesture, and handwriting recognition system. By integrating these technologies, we can easily acco...
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
Consumer adoption of e-services is an important goal for many service providers, however little is known about how different consumer segments perceive and evaluate them for adopt...
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
A prominent trend in the software industry in the late 1990s was the development of the application service providing business model. Application service providers (ASP)1 offer th...
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
This paper examines the value drivers and e-business infrastructures for collaborative commerce across two distinct types of business-to-business governance arrangements in Financ...
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
Business to consumer (B2C) electronic commerce has led to new relationships connecting various supply chain partners via the Internet, significantly increasing the quantity and qu...
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
This paper describes the initial results of a qualitative field study of the work required to review and approve the content on government agency web sites. The study analyzes con...
HICSS
2003
IEEE
14 years 5 months ago
2003
IEEE
Context scenarios are widely used for assessing the robustness of strategies and policies in both the private and the public sector. Royal Dutch Shell, for instance, has become re...