Multiple studies in the information systems (IS) literature recognize that information technology (IT) investments may not yield immediate returns. Nevertheless, there has been a ...
Traditional governmental structures have organized the capture, use, and management of information along agency lines. These “information silos” are not very useful in a dynam...
We develop a game-theoretical framework to investigate the competitive implications of Consumer-to-Consumer electronic marketplaces, which promote concurrent selling of new and us...
— Structured peer-to-peer systems have emerged as infrastructures for resource sharing in large-scale, distributed, and dynamic environments. One challenge in these systems is to...
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...
Knowledge creation and sharing in organizations is most often assumed to involve direct interactions. It is true that the creation of shared knowledge is really only feasible when...
The term social cognition is used in the psychology and organizational literatures to denote many different manifestations of the mental representations and processes that underli...
Measurement of organizational knowledge assets is necessary to determine the effectiveness of knowledge management initiatives. A Knowledge Management Capability Assessment instru...
This paper presents how state consistency among distributed control nodes is maintained in the presence of faults. We analyze a fault tolerant semi-synchronous architecture concep...