Sciweavers

SIGUCCS
2000
ACM
14 years 4 months ago
Living in an ACD World
Jen Whiting
SIGUCCS
2000
ACM
14 years 4 months ago
Implementing LIES (Location Independent Email Service)
This paper will provide a useful guide to those schools that have not yet implemented IMAP and are considering doing so. With both the systems and user services perspectives, any ...
Pamela Vogel, John Spadaro
SIGUCCS
2000
ACM
14 years 4 months ago
Implementing Assistive Technology: Opportunities and Challenges
In this paper, I describe some of the challenges and opportunities presented when attempting to be proactive in improving the accessibility of the University of North Carolina at ...
Janice K. Tulloss
SIGUCCS
2000
ACM
14 years 4 months ago
Computing Support Technicians: Yours, Mine or Ours
Betty R. Tucker, Louis Barraza
SIGUCCS
2000
ACM
14 years 4 months ago
Putting Help Where the User Is - A Desktop Computer Support Strategy
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
Cheryl Stahler
SIGUCCS
2000
ACM
14 years 4 months ago
Assessing the Benefit of In-House Work Experience for University Students
The Department of Management Studies, (DOMS) has had a Computer Laboratory for a decade. DOMS IT environment has become increasingly complex. From having less than 20 standalone P...
Karen Shackleford
SIGUCCS
2000
ACM
14 years 4 months ago
Information Provision vs. Direct Services in User Support
Like others in the field, technology service providers in the Indiana University (IU) School of Education face many demands despite limited resources. In Education Technology Serv...
Carol Rhodes, William Goveia, Brian Sierkowski