SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
This poster session will provide an overview of a newly developed, and still evolving, web-based, interactive tutorial designed to expedite the learning curve for students require...
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
The purpose of this paper is to describe and reflect upon the successful results of a new collaborative effort involving various departments at the University of Richmond. Keyword...
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
What differentiates technology-using teachers from the rest of your users? How can you best address their special needs? How will you know if you are successful in your approach? ...
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
The Web Documentation Project at the University of Delaware (UD) organizes the computing help information available to the University community. The project’s goal is to provide...
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
SIGUCCS
2000
ACM
14 years 4 months ago
2000
ACM
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...