Web sites are now considered an extension of the entire business, not just an additional channel or storefront or a simple information portal for the company. Creating an effectiv...
: Organisations invest enormous amount of resources in acquiring Enterprise Systems (ES), presumably expecting positive impacts to the organisation and its functions. Despite the o...
Most e-commerce applications require the collection and storing of information about customers. As a consequence, the performed transactions involve legal issues. For two years, t...
This paper reports results from two field trials of TrottingPal, a mobile system that supports event information management and seamless collaboration between spectators at the tr...
The idea of integrating users into the design and production process is a promising strategy for companies being forced to react to the growing individualization of demand. The us...
Frank Thomas Piller, Petra Schubert, Michael Koch,...
What does it take for an open source, Not-for-Profit, software developed in one context to be internationalized and localized so as to be used in another context different from it...
Peoples' need to socialise with others and greed for power can be best captured with Aristotle's famous description of human beings as "political animals"/&quo...
LeMai Nguyen, Luba Torlina, Konrad J. Peszynski, B...
This paper reports the findings of an in-depth case study of implementing Enterprise Resource Planning Systems (ERP) in a long-established multinational company within the telecom...
Face-to-face meetings between auditors and their clients are increasingly difficult to arrange, due to business globalization and the growing need for rapid audit decision-making....
Customer value is crucial in predicting customer choice in traditional consumer behavior research. However, online customer value can be different from its offline counterpart bec...