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ECIS
2003
14 years 1 months ago
Institutional trust and familiarity in online interorganizational relationships
Institutional trust is necessary for inter-organizational relationships in e-commerce. Two types of institutional trust are herein proposed (a) third-party institution-based trust...
Paul A. Pavlou, Yao-Hua Tan, David Gefen
ECIS
2004
14 years 1 months ago
Perceived risk and trust associated with purchasing at electronic marketplaces
Understanding consumer behavior is of vital importance to consumer oriented e-business models today. In this paper we report on a study into the relationships between consumer per...
Tibert Verhagen, Yao-Hua Tan
HICSS
2003
IEEE
129views Biometrics» more  HICSS 2003»
14 years 5 months ago
The Transitional Role of Institutional Trust in Online Interorganizational Relationships
Given the uncertainty of the online environment, institutional trust is fundamental in building and retaining online interorganizational relationships. The authors propose two typ...
Paul A. Pavlou, Yao-Hua Tan, David Gefen