ECIS
2003
14 years 25 days ago
2003
The paper presents a product-based information management approach that promises a more efficient and effective delivery of IT services. Within a product-based information managem...
CHIMIT
2008
ACM
14 years 1 months ago
2008
ACM
Many recent studies provide evidence of the challenges experienced by knowledge workers while multi-tasking among several projects and initiatives. Work is often interrupted, and ...
CAISE
2006
Springer
14 years 3 months ago
2006
Springer
- Extended Abstract of Industrial Talk IT services are an important means to achieve competitive advantages by creating new business models or by reducing costs. Furthermore, there...
BDIM
2007
IEEE
14 years 5 months ago
2007
IEEE
IT organizations are facing significant business and technical challenges today. On the business realm, companies are increasingly outsourcing their IT operations to specialized I...