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CHI
2002
ACM
14 years 11 months ago
Characterizing instant messaging from recorded logs
Most studies about instant messaging (IM) are based on self-report data. We logged thousands of real IM conversations and examined them to find characteristic patterns of IM use i...
Ellen Isaacs, Candace A. Kamm, Diane J. Schiano, A...
CHI
2002
ACM
14 years 11 months ago
Introducing instant messaging and chat in the workplace
We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...
CHI
2003
ACM
14 years 11 months ago
Amigo - wireless image based instant messaging for handheld computers
We introduce Amigo ? an Instant Messaging (IM) client for handheld computers. Amigo allows free-form images as well as handwriting to be sent between people, taking advantage of t...
Elisabeth Windt, Helena Fabersjö, Johan Sanne...
CHI
2008
ACM
14 years 12 months ago
Using tags to assist near-synchronous communication
In this work, we introduce the use of tags to support the near synchronous use of instant messaging (IM). As a proof-of-concept, we developed a plug-in in Lotus Sametime, an enter...
Gary Hsieh, Jennifer Lai, Scott E. Hudson, Robert ...
CHI
2008
ACM
14 years 12 months ago
OpenMessenger: gradual initiation of interaction for distributed workgroups
The initiation of interaction in face-to-face environments is a gradual process, and takes place in a rich information landscape of awareness, attention, and social signals. One o...
Jeremy P. Birnholtz, Carl Gutwin, Gonzalo Ramos, M...