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    ACM
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    Using a Fuzzy Classification Query Language for Customer Relationship Management
    14 years 5 months ago
    Using a Fuzzy Classification Query Language for Customer Relationship Management
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    A key challenge for companies is to manage customer relationships as an asset. To create an effective toolkit for the analysis of customer relationships, a combination of relation...
    Andreas Meier, Nicolas Werro, Martin Albrecht, Mil...
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