Trust between a pair of users is an important piece of information for users in an online community (such as electronic commerce websites and product review websites) where users ...
Several years of consulting with online community hosts and managers have highlighted a variety of issues that recur across many online community development efforts. We summarize...
Danyel Fisher, Tammara Combs Turner, Marc A. Smith
Successful online communities have complex cooperative arrangements, articulations of work, and integration practices. They require technical infrastructure to support a broad div...
Travis Kriplean, Ivan Beschastnikh, David W. McDon...
This paper examines the learning behavior of online students in an asynchronous learning environment. We employ the theoretical lens of an online community of inquiry, to understa...
Many businesses are now using online communities to interact with their customers and to realise the many benefits such communities offer. However, there remains little understand...
The Internet has already connected people and established a mature online community. The use of WWW is also in the main stream of disseminating one’s information and services. In...
As a more diverse population of users moves online, understanding how to help those groups work together and leverage their diverse skills poses a significant challenge for human-...