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28
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SIGUCCS
2003
ACM
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Information Technology
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SIGUCCS 2003
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Student workers: the heart of the help desk
14 years 1 months ago
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www.mio.uwosh.edu
Managing a Help Desk staffed with part-time student workers can be quite a challenge. However, it has been the experience of the Louisiana State University Office of Computing Ser...
Rachel Daigle
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