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A common assumption for many process-centred support environments is that they provide the same process support at different levels of the organization. We believe that the requir...
Abstract. Contemporary information systems struggle with the requirement to provide flexibility and process support while still enforcing some degree of control. Workflow managemen...
In this paper, we present a cooperativehypermediabased process support system aimed on
exible business processes. An analysis of the communication, coordination and cooperation r...
Exceptions are one of the most pervasive problems in process support systems. In installations expected to handle a large number of processes, having exceptions is bound to be a n...
Availability in Process Support Systems (PSS) can be achieved by using standby mechanisms that allow a backup server to take over in case a primary server fails. These mechanisms,...
The effort in software process support has focused so far on modeling and enacting processes. A certain amount of work has been done, but little has reached a satisfactory level o...
Healthcare processes require the cooperation of different organizational units and medical disciplines. In such an environment optimal process support becomes crucial. Though hea...