Flexible support for business processes: extending cooperative hypermedia with process support

In this paper, we present a cooperativehypermediabased process support system aimed on exible business processes. An analysis of the communication, coordination and cooperation requirements of business processes reveals a gap in current computer support. We propose to address these requirements by extending a cooperative hypermedia system with process support. The resulting system called CHIPS uses hypermedia based activity spaces to model the structural, relational, and computational semantics of both individual tasks and processes. Application examples demonstrate that the CHIPS system retains the intuitive usability of hypertext and can support a wide range of business processes. Keywords Hypermedia, cooperative work, activity space, exible work ow

• Type: Conference
• Year: 1997
• Where: GROUP
• Authors: Jörg M. Haake, Weigang Wang
• Keywords: Activity Space, Applied Computing, Business Processes, GROUP 1997, Process Support