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JNSM
2000
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14 years 7 days ago
A Review of Approaches to Developing Service Management Systems
: As service management systems are deployed in an open service market environment, the pressures on their developers to shorten development times and improve the flexibility of sy...
David Lewis
IM
1997
14 years 1 months ago
A Service Engineering Approach to Inter-Domain TMN System Development
The deployment of service management systems in a multi-service environment opens a whole area of issues. Requirements for openness and reusability can be satisfied by following a...
Thanassis Tiropanis, David Lewis, A. Richter, Rong...