The deployment of service management systems in a multi-service environment opens a whole area of issues. Requirements for openness and reusability can be satisfied by following a service engineering approach where the service management functionality is decomposed to reusable service components. Such an approach that was based on TMN technology is presented in this paper and conclusions are drawn about the potential of other available technologies with regard to service management. Keywords TMN, TINA, Service Management, Service Components, Distributed Processing
Thanassis Tiropanis, David Lewis, A. Richter, Rong