Sciweavers

FIS
2008
14 years 2 months ago
Towards an Ontological Foundation for Services Science
Most of the efforts conducted on services nowadays are focusing on aspects related to data and control flow, often disregarding the main goal of the future Internet of services, na...
Roberta Ferrario, Nicola Guarino
IFIP
2007
Springer
14 years 6 months ago
Coordinating the Service Process of Two Business Units towards a Joint Customer
The paper presents a new theoretical framework for coordinating an inter-unit collaborative service process towards a joint customer. The common service process is itself presente...
Rita Lavikka, Riitta Smeds, Miia Jaatinen, Emmi Va...