: The notion of service is closely coupled with the notion of process in general and of workflow in particular. Processes capture the coordination logic for the various resources i...
- Extended Abstract of Industrial Talk IT services are an important means to achieve competitive advantages by creating new business models or by reducing costs. Furthermore, there...
: Service processes are a special type of business processes playing an increasingly important role in modern economies. They require new forms of flexibility not found in ordinary...
Recently, service orientation has increasingly been debated both in research and practice. While researchers postulate a paradigm shift towards services as the basic unit of excha...
: Service processes are becoming increasingly essential in modern economies as traditional, production-oriented industries decline. When comparing service processes to standard bus...