Post adoption behaviours of e-service users are important for e-service providers to increase both their revenues and profits. This paper develops a model to investigate the facto...
Under the environment of Service-Oriented Architecture (SOA), service users have to decide how to choose the proper provider from the candidates to obtain optimal service level. Th...
Abstract: Managing services on the Internet is becoming more and more complex and time consuming for service providers since services are increasing both in number and complexity. ...
Ron A. M. Sprenkels, Aiko Pras, Bert-Jan van Beijn...