How ordinary internet users can have a chance to influence privacy policies

By ‘Obligation Management’ we refer to the definition, automated enforcement, and monitoring of privacy obligation policies. Privacy policies are nowadays found on most organisations’ web pages, especially when data is directly collected from the user/customer. The paper demonstrates how users can influence rather than merely accept a privacy policy, and further relates this to the larger framework within which policy compliance should be discussed. Four problem areas are identified (from design studies and user tests with paper and computer-based mockups): trustworthiness, enterprise perspective, phrases, and obligation setting relative to data or data collection purpose. Author Keywords Privacy policy, obligation management, user interfaces. ACM Classification Keywords H5.2. User Interfaces.

• Type: Conference
• Year: 2006
• Where: NORDICHI
• Authors: John Sören Pettersson, Simone Fischer-Hübner, Marco Casassa Mont, Siani Pearson
• Keywords: Human Computer Interaction, NORDICHI 2006, Privacy, Privacy Obligation Policies, Privacy Policy