The use of simulation in healthcare area is not widely spread when compared with other areas. This paper suggests that traditional approaches to modeling may not fully utilize simulation for tackling healthcare problems. Healthcare systems are often complex with multiple decision makers. A modeling approach is proposed in this paper to enhance stakeholders' understanding and intercommunications. The structure of this approach is participative including the stakeholders. The behavior of the approach is iterative rather than step-based. An example is given showing how this approach is used for facilitating the modeling process. It is found that involving stakeholders throughout the modeling process helps them understand their problem coupled with more appreciation to findings from the model. This process is also found useful in enhancing stakeholders' intercommunication.
Tillal Eldabi, Ray J. Paul