Doing Software Development: Occasions for Automation and Formalisation

The use of workflow technology has created considerable discussion within the CSCW community. Although the debates have been grounded in theories of work, less has been written about specific organisational and social settings where workflow systems have been used. This paper presents findings from an empirical study where a workflow-like system was in routine use for some of the work. It draws conclusions about the circumstances that made this possible.

• Type: Conference
• Year: 1997
• Where: ECSCW
• Authors: Rebecca E. Grinter
• Keywords: Considerable Discussion, ECSCW 1997, ECSCW 2007, Paper Presents Findings, Workflow Technology