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35

MSOM
2008

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Simple Methods for Shift Scheduling in Multiskill Call Centers

13 years 10 months ago

Simple Methods for Shift Scheduling in Multiskill Call Centers

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Sandjai Bhulai, Ger Koole, Auke Pot

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Added	13 Dec 2010
Updated	13 Dec 2010
Type	Journal
Year	2008
Where	MSOM
Authors	Sandjai Bhulai, Ger Koole, Auke Pot

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