Information Support Services for Intermediation Tasks of Collaborative Networks

: Companies in collaborative networks require intermediation to perform. The collaborative network forms the breeding environment for the configuration of a Virtual Enterprise that can handle a business request. This configuration task can be supported by IT services. For collaborative networks such as production networks focused on non-digital services and products we propose to assign specific intermediation tasks to a human network moderator supported by these IT services. The obvious support is targeted for the configuration of the Virtual Enterprise i.e. the search and selection from the available products, services, and competences found among the network participants. The configuration decision can jeopardize the network performance by harming the trust necessary to build new Virtual Enterprises. Through a further intermediation task trust can be inspired and promoted in the network. This article shows how the configuration is supported by a Decision Support Service and how a Tr...

• Type: Journal
• Year: 2010
• Where: JUCS
• Authors: Heiko Thimm, Karsten Boye Rasmussen
• Keywords: Collaborative Networks, Intermediation, Intermediation Task, JUCS 2010