Drawing on an ethnographic study of hospital work in an operating room, we present the design and implementation of a web-based role-playing application of a master schedule. We show how we simulate the coordination mechanisms and trajectories of hospital personnel as they move patients in and out of OR. Experiments are proposed to show how active and passive notification systems (interruptions) are expected to affect trajectory management and performance over time. Keywords Trajectories, interruptions, coordination, health care, operating room, role-playing game ACM Classification Keywords H.5.3 Information interfaces and presentation (e.g. HCI): Group and Organization Interfaces; J.4 Social and Behavioral Sciences
Elisa Mattarelli, Kelly J. Fadel, Suzanne P. Weisb