Cost-effective management of internet services

The management of network services is a time- and resource- consuming activity. In this paper we discuss an organizational model that reduces the cost of managing Internet Services, and describe web interfaces for management of electronic mail and DNS services, based on this model. Finally, we report the feedback collected by administrators who are using these tools. KEYWORDS E-mail, DNS, delegated administration, web interface.

• Type: Conference
• Year: 2004
• Where: IADIS
• Authors: Francesco Gennai, Marina Buzzi
• Keywords: Consuming Activity, IADIS 2004, IADIS 2008, Organizational Model, Web Interface