Knowledge Management in the Service and Support Business

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As we are entering the New Millenium, we are witnessing a global shift toward a society of services. The evolution of the world's workforce structure indicates clearly the magnitude and

Kemal A. Delic, Umeshwar Dayal

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Added	01 Nov 2010
Updated	01 Nov 2010
Type	Conference
Year	2000
Where	PAKM
Authors	Kemal A. Delic, Umeshwar Dayal

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