Promoting intergenerational communication through location-based asynchronous video communication

We describe the design and field evaluation of the Serendipitous Family Stories system, a web and mobile service that allows for videos to be saved in user-specified real-world locations, shared with friends and family, and then serendipitously discovered as those people approach the location of a story. Through a twenty-participant field evaluation, we discovered how this new form of locationbased asynchronous communication can be used to strengthen family relationships by encouraging communication across generations and enhancing users’ relationships with everyday places in their lives. Author Keywords Intergenerational communication, video sharing, mobile, reminiscing, storytelling, evaluation ACM Classification Keywords H.4.3 Communications Applications H.5.1 Multimedia Information Systems H5.m. Information interfaces and presentation (e.g., HCI): Miscellaneous General Terms Design, Experimentation, Human Factors

• Type: Journal
• Year: 2011
• Where: HUC
• Authors: Frank R. Bentley, Santosh Basapur, Sujoy Kumar Chowdhury
• Keywords: Everyday Places, HUC 2011, Human Computer Interaction, Intergenerational Communication, Multimedia Information Systems