Rapid knowledge work visualization for organizations

Purpose: The purpose of this contribution is to motivate a new, rapid approach to modeling knowledge work in organizational settings and to introduce a software tool that demonstrates the viability of the envisioned concept. Approach: Based on existing modeling structures, the KnowFlow r Toolset that aids knowledge analysts in rapidly conducting interviews and in conducting multi-perspective analysis of organizational knowledge work is introduced. Findings: It is demonstrated how rapid knowledge work visualization can be conducted largely without human modelers by developing an interview structure that allows for self-service interviews. Two application scenarios illustrate the pressing need for and the potentials of rapid knowledge work visualizations in organizational settings. Research Implications: The efforts necessary for traditional modeling approaches in the area of knowledge management are often prohibitive. This contribution argues that future research needs to take economi...

• Type: Journal
• Year: 2007
• Where: JKM
• Authors: Markus Strohmaier, Stefanie N. Lindstaedt
• Keywords: JKM 2007, Knowledge Work, Knowledge Work Visualization, Rapid Knowledge Work