Purpose: The purpose of this contribution is to motivate a new, rapid approach to modeling knowledge work in organizational settings and to introduce a software tool that demonstr...
This article describes a framework for managing the life cycle of knowledge in organisations and to utilise this framework for reusing and repurposing knowledge work. The framework...
Abstract. Knowledge work is performed in all occupations and across all industries. The level of similarity of knowledge work allows for designing supporting tools that can be wide...
Andreas Kaschig, Ronald Maier, Alexander Sandow, M...
Acknowledging the "untidiness of knowledge work", we agree that organizational learning calls for flexible and adaptable IT support. However, recurring situations which ...
Marc Diefenbruch, Marcel Hoffmann, Andrea Misch, H...
Much information and knowledge work (with and without information technology) can be characterised as multitasking and interrupt driven. A whole host of characterisations and buzz...
Interpretivist research in progress in a market research company is reported. Market research is information and knowledge intensive. The problem addressed concerns sharing inform...
The purpose of this paper is to argue that research and practice of ISD could substantially benefit from interpreting ISD as knowledge work. Two distinct areas of competence are i...
The research presented in this paper is part of a larger study of the organizational impacts of information systems on knowledge work. The phase of the research reported in the pa...