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    Simple Methods for Shift Scheduling in Multiskill Call Centers

    14 years 18 days ago
    Simple Methods for Shift Scheduling in Multiskill Call Centers
    Download  www.math.vu.nl
    Sandjai Bhulai, Ger Koole, Auke Pot
    claim paper
    Added 13 Dec 2010
    Updated 13 Dec 2010
    Type Journal
    Year 2008
    Where MSOM
    Authors Sandjai Bhulai, Ger Koole, Auke Pot
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