This presentation describes a project for a standard undergraduate human-computer interaction (HCI) course that incorporates issues related to users who are disabled. It is part o...
Design science research involves creating and evaluating innovative methods and approaches to be used in design practice. We present an approach to be used in the process of desig...
Sven A. Carlsson, Stefan Henningsson, Stefan Hrast...
In 1931 and 1935, Ernst Adolph Guillemin, professor of electrical engineering at Masachusetts Institute of Technology (MIT), published the two volumes of his book “Communication...
: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...