Knowledge management (KM) plays an increasingly important role in software development. We find that a missed aspect of software development methods is their possibility to play a...
Business process management (BPM) has emerged as a dominant technology in current enterprise systems and business solutions. However, business processes are always evolving in cur...
Purpose – Looking at the practical experience of organizations pursuing knowledge management, it is found that their efforts are primarily focused on creating the conditions and...
Software Process Improvement, based on a Maturity Level or a Process Capability Profile, from a Capability Maturity Model or an ISO/IEC 15504-based model, is well established in t...
Clenio F. Salviano, Marcia R. M. Martinez, Alessan...
Organizations have long had the need to record and protect the knowledge that is their intellectual capital. However, the primary burden for knowledge management has been borne by...
Beatrix Zimmermann, Michael E. Atwood, Sabina Webb...