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ER
2007
Springer
85views Database» more  ER 2007»
14 years 29 days ago
A Taxonomy of Customer Relationship Management Analyses for Data Warehousing
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
Colleen Cunningham, Il-Yeol Song
DOLAP
2004
ACM
14 years 7 days ago
Data warehouse design to support customer relationship management analyses
CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
Colleen Cunningham, Il-Yeol Song, Peter P. Chen
DOLAP
1999
ACM
13 years 11 months ago
Event-Entity-Relationship Modeling in Data Warehouse Environments
We use the event-entity-relationship model (EVER) to illustrate the use of entity-based modeling languages for conceptual schema design in data warehouse environments. EVER is a g...
Lars Bækgaard
BTW
2003
Springer
109views Database» more  BTW 2003»
14 years 1 days ago
Transbase: a Leading-edge ROLAP Engine Supporting Multidimensional Indexing and Hierarchy Clustering
: Analysis-oriented database applications, such as data warehousing or customer relationship management, play a crucial role in the database area. In general, the multidimensional ...
Roland Pieringer, Klaus Elhardt, Frank Ramsak, Vol...
ECAI
2000
Springer
13 years 11 months ago
Gaining Insights into Web Customers using Web Intelligence
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
Sarabjot S. Anand, Matthias Baumgarten, Alex G. B&...