In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Microprocessor design is undergoing a major paradigm shift towards multi-core designs, in anticipation that future performance gains will come from exploiting threadlevel parallel...
Richard A. Hankins, Gautham N. Chinya, Jamison D. ...
The behaviour of many systems is naturally modelled by a set of ordinary differential equations (ODEs) which are parametric. Since decisions are often based on relations over these...
In this paper, we propose and develop a novel approach to the problem of optimally managing the tax, and more generally debt, collections processes at financial institutions. Our...
Naoki Abe, Prem Melville, Cezar Pendus, Chandan K....
The behaviour of many systems is naturally modelled by a set of ordinary differential equations (ODEs) which are parametric. Since decisions are often based on relations over these...