The Information Technology (IT) governance arrangements refer to the patterns of authority for key IT activities in organizations, including IT infrastructure, IT use, and project...
Fatemeh NasserEslami, Mehdi Fasanghari, H. R. Khod...
Virtual teaming involving online presentations and peer reviews support the notion of collaborative student learning, whilst preparing them for the virtual work environment. Howev...
Dealing with temporal uncertainties is a key issue in domains like project management or medical treatment planning. However, support for temporal indeterminacies is not very well...
Wolfgang Aigner, Silvia Miksch, Bettina Thurnher, ...
During emergency response events, situational awareness is critical in effectively managing and safe-guarding civilians and in-field personnel. To better support both command cent...
SungYe Kim, Ross Maciejewski, Karl Ostmo, Edward J...
Compared to the telephone, email based customer care is increasingly becoming the preferred channel of communication for corporations and customers. Most email-based customer care...