In rule-based systems, goal-oriented computations correspond naturally to the possible ways that an observation may be explained. In some applications, we need to compute explanat...
Satisfaction surveys are an important measurement tool in fields such as market research or human resources management. Serious studies consist of numerous questions and contain a...
This paper proposes a study of the effects of knowledge management systems (KMS) on individual and organizational performance. The study seeks to answer the following question: Wh...
— Systems should be self-predicting. They should continuously monitor themselves and provide quantitative answers to What...if questions about hypothetical workload or resource c...
Eno Thereska, Michael Abd-El-Malek, Jay J. Wylie, ...
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...