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CHI
2002
ACM
14 years 8 months ago
How knowledge workers use the web
We report on a diary study of how and why knowledge workers use the World Wide Web. By examining in detail a complete two-day set of Web activities from each of 24 people, we cons...
Abigail Sellen, Rachel Murphy, Kate L. Shaw
IADIS
2004
13 years 9 months ago
Cost-effective management of internet services
The management of network services is a time- and resource- consuming activity. In this paper we discuss an organizational model that reduces the cost of managing Internet Service...
Francesco Gennai, Marina Buzzi
SAC
2010
ACM
14 years 2 months ago
Inductive reasoning and semantic web search
Extensive research activities are recently directed towards the Semantic Web as a future form of the Web. Consequently, Web search as the key technology of the Web is evolving tow...
Claudia d'Amato, Floriana Esposito, Nicola Fanizzi...
ADMA
2008
Springer
123views Data Mining» more  ADMA 2008»
14 years 2 months ago
Supporting Customer Retention through Real-Time Monitoring of Individual Web Usage
Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...
Peter Hofgesang, Jan Peter Patist
WWW
2004
ACM
14 years 8 months ago
A hybrid approach for searching in the semantic web
This paper presents a search architecture that combines classical search techniques with spread activation techniques applied to a semantic model of a given domain. Given an ontol...
Cristiano Rocha, Daniel Schwabe, Marcus Poggi de A...