We report on a diary study of how and why knowledge workers use the World Wide Web. By examining in detail a complete two-day set of Web activities from each of 24 people, we cons...
The management of network services is a time- and resource- consuming activity. In this paper we discuss an organizational model that reduces the cost of managing Internet Service...
Extensive research activities are recently directed towards the Semantic Web as a future form of the Web. Consequently, Web search as the key technology of the Web is evolving tow...
Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...
This paper presents a search architecture that combines classical search techniques with spread activation techniques applied to a semantic model of a given domain. Given an ontol...
Cristiano Rocha, Daniel Schwabe, Marcus Poggi de A...