Recently, service orientation has increasingly been debated both in research and practice. While researchers postulate a paradigm shift towards services as the basic unit of excha...
The dissemination of e-Business solutions among small and medium sized enterprises (SMEs) is still very low due to various reasons. In the course of the GENESIS project, we aim at ...
Enterprises today wish to manage their IT resources so as to optimize business objectives, such as income, rather than IT metrics, such as response times. Therefore, we introduce ...
Abstract. When assessing the usability of BPM technologies enterprises have to rely on vendor promises or qualitative data rather than on empirical or experimental research. To add...
A computational enterprise model representing key facets of an organization can be an effective tool. For example, a specific organization's quality management business proce...