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HICSS
2009
IEEE
161views Biometrics» more  HICSS 2009»
13 years 11 months ago
Configurative Service Engineering - A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenanc
Recently, service orientation has increasingly been debated both in research and practice. While researchers postulate a paradigm shift towards services as the basic unit of excha...
Jörg Becker, Daniel Beverungen, Ralf Knackste...
IESA
2007
13 years 9 months ago
CCTS-based Business Information Modelling for Increasing Cross-Organizational Interoperability
The dissemination of e-Business solutions among small and medium sized enterprises (SMEs) is still very low due to various reasons. In the course of the GENESIS project, we aim at ...
Christoph Schroth, G. Pemptroad, Till Janner
WWW
2004
ACM
14 years 8 months ago
Business objective based resource management
Enterprises today wish to manage their IT resources so as to optimize business objectives, such as income, rather than IT metrics, such as response times. Therefore, we introduce ...
Sarel Aiber, Dagan Gilat, Ariel Landau, Natalia Ra...
EMISA
2010
Springer
13 years 2 months ago
Investigating the Process of Process Modeling with Cheetah Experimental Platform
Abstract. When assessing the usability of BPM technologies enterprises have to rely on vendor promises or qualitative data rather than on empirical or experimental research. To add...
Jakob Pinggera, Stefan Zugal, Barbara Weber
HICSS
2002
IEEE
87views Biometrics» more  HICSS 2002»
14 years 20 days ago
Using Enterprise Reference Models for Automated ISO 9000 Compliance Evaluation
A computational enterprise model representing key facets of an organization can be an effective tool. For example, a specific organization's quality management business proce...
Henry M. Kim, Mark S. Fox