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ECIS
2003
13 years 8 months ago
An empirical investigation of intelligent agents for e-business customer relationship management: a knowledge management perspec
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
Weiquan Wang, Izak Benbasat
PAKM
2000
13 years 8 months ago
Knowledge Re-Use as Engineering Re-Use: Extracting Values from Knowledge Management
This paper presents a knowledge-sharing framework for achieving effective knowledge reuse within industrial organisations. This knowledge re-use paradigm goes beyond traditional e...
Christopher Yeung, Tony Holden
ADBIS
1999
Springer
109views Database» more  ADBIS 1999»
13 years 11 months ago
Workflow Management System Using Mobile Agents
Abstract. In [1, 8] we proposed a complete design of a workflow management system using mobile agents. The proposed solution was highly distributed and almost without centralized ...
Zoran Budimac, Mirjana Ivanovic, Aleksandar Popovi...
BMCBI
2007
171views more  BMCBI 2007»
13 years 7 months ago
An open source infrastructure for managing knowledge and finding potential collaborators in a domain-specific subset of PubMed,
Background: Identifying relevant research in an ever-growing body of published literature is becoming increasingly difficult. Establishing domain-specific knowledge bases may be a...
Wei Yu, Ajay Yesupriya, Anja Wulf, Junfeng Qu, Mui...
FLAIRS
2006
13 years 8 months ago
Intelligent Browsing Assistance for Corporate Knowledge Portals
The management of knowledge, i.e. knowing what is known and the ability to exploit it is a burning issue for most organizations. Though knowledge management has a strong social pe...
Markus Zanker, Sergiu Gordea, Marius-Calin Silaghi