: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
This paper presents a knowledge-sharing framework for achieving effective knowledge reuse within industrial organisations. This knowledge re-use paradigm goes beyond traditional e...
Abstract. In [1, 8] we proposed a complete design of a workflow management system using mobile agents. The proposed solution was highly distributed and almost without centralized ...
Zoran Budimac, Mirjana Ivanovic, Aleksandar Popovi...
Background: Identifying relevant research in an ever-growing body of published literature is becoming increasingly difficult. Establishing domain-specific knowledge bases may be a...
The management of knowledge, i.e. knowing what is known and the ability to exploit it is a burning issue for most organizations. Though knowledge management has a strong social pe...
Markus Zanker, Sergiu Gordea, Marius-Calin Silaghi