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» An integrative model of consumer trust in internet shopping
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ECIS
2003
14 years 9 days ago
An integrative model of consumer trust in internet shopping
Despite the phenomenal growth of Internet users, the penetration rate of Internet shopping remains low. Previous works suggesting that the lack of trust is the major impediment st...
Christy M. K. Cheung, Matthew K. O. Lee
SIGECOM
2011
ACM
311views ECommerce» more  SIGECOM 2011»
13 years 1 months ago
The role of social networks in online shopping: information passing, price of trust, and consumer choice
While social interactions are critical to understanding consumer behavior, the relationship between social and commerce networks has not been explored on a large scale. We analyze...
Stephen Guo, Mengqiu Wang, Jure Leskovec
ACMICEC
2005
ACM
107views ECommerce» more  ACMICEC 2005»
14 years 4 months ago
Consumer satisfaction with internet shopping: a research framework and propositions for future research
Consumer satisfaction with Internet shopping has been conceptualized in a variety of ways. Studies in this area remain broad and appear relatively fragmented. In view of this, the...
Christy M. K. Cheung, Matthew K. O. Lee
ICIS
2001
14 years 9 days ago
Looking Without Seeing: Understanding Unsophisticated Consumers' Success and Failure to Detect Internet Deception
Do unsophisticated consumers fall prey to Internet consumer frauds? Why? To answer these questions this paper integrates two streams of empirical research: the process-oriented th...
Stefano Grazioli, Alex Wang
HICSS
2005
IEEE
188views Biometrics» more  HICSS 2005»
14 years 4 months ago
Consumer Search Behavior in Online Shopping Environments
This paper explores search behavior of online shoppers. Information economics literature suggests that search cost in electronic markets has essentially been reduced to zero as co...
Nanda Kumar, Karl Reiner Lang, Qian Peng