The sales of customisable products and services over the internet is a challenging task within the area of electronic commerce. In this chapter we will present a case study which s...
Liliana Ardissono, Alexander Felfernig, Gerhard Fr...
Existing middleware platforms for multi-agent systems (MAS) do not provide general support for observation. On the other hand, observation is considered to be an important mechani...
Joonas Kesaniemi, Artem Katasonov, Vagan Y. Terziy...
Ubiquitous web applications (UWA) are required to be customizable, meaning their services need to be adaptable towards the context of use, e.g., user, location, time, and device. ...
Andrea Schauerhuber, Manuel Wimmer, Wieland Schwin...
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...
In database marketing, data mining has been used extensively to find the optimal customer targets so as to maximize return on investment. In particular, using marketing campaign d...