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» An interactive service customization model
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BDA
2001
13 years 9 months ago
Self-coordinated and self-traced dynamic composite services
The growth of Internet technologies has unleashed a wave of innovations that are having tremendous impact on the way organisations interact with their partners and customers. It h...
Marie-Christine Fauvet, Boualem Benatallah, Marlon...
DSOM
2007
Springer
14 years 1 months ago
Customer Service Management for Grid Monitoring and Accounting Data
Abstract. Experiences with the management of Grid specific monitoring and accounting data have shown that current approaches do not sufficiently support a distinction between prov...
Timo Baur, Samah Bel Haj Saad
EDOC
2011
IEEE
12 years 7 months ago
Value-Based Service Bundling: A Customer-Supplier Approach
Abstract—Due to future ubiquitous service environments, approaches for dynamic delivery of services face new challenges. Since the web 2.0 gave to customers the change to interac...
Iván S. Razo-Zapata, Pieter De Leenheer, Ja...
ROMAN
2007
IEEE
120views Robotics» more  ROMAN 2007»
14 years 1 months ago
Study on Behavioral Personality of a Service Robot to make more Convenient to Customer
— In recent years, a lot of companies and laboratories start to announce their various prototype service robots. As we could know in that point, the market for intelligent servic...
Jangwon Lee, Dong-Wook Shin, Hun-Sue Lee, Sukhan L...
APSCC
2008
IEEE
14 years 2 months ago
Adaptive Learning Sequencing for Course Customization: A Web Service Approach
— We discuss a learning model that enables the creation of optimal learning strategies that suit learners’ needs. A customized learning content is delivered to learners as mana...
Ivan Madjarov, Abdelkader Bétari